Privacy Policy

We collect personal information in several ways. Most of it comes directly from you when you interact with us — for example, when you fill out a form on our website, create an account, respond to a survey, or communicate with our team by phone, email, or chat. We may also receive information about you from third-party sources that help us maintain accurate records or reach you about our products.

In addition, we automatically collect certain information when you use our website. This includes technical data such as your IP address, device identifiers, and browsing activity on our pages. We use cookies and similar tracking technologies to enable core site functionality, remember your preferences, and understand how visitors use the site.

We use the information we collect to run our business and to serve you as a customer. Specific uses are described below.

• Administering your account and providing customer service, including preparing quotes, processing orders, and scheduling deliveries.
• Improving our website and analyzing how it is used so we can make it more useful and reliable.
• Complying with our legal obligations and preventing fraud and other misuse.
• Marketing our products to you and delivering personalized advertising where permitted.
• Developing new products and maintaining the quality of the products and services we offer.

We may share your personal information with others in the following circumstances, always consistent with this policy.

• With companies affiliated with us that support our operations.
• With third-party service providers who perform functions on our behalf, such as hosting, payment processing, and communications.
• With contractors, when a customer indicates a need for their services in connection with a purchase.
• With law enforcement or other authorities when we are legally required to do so.
• With other companies in connection with a merger, acquisition, or other corporate restructuring.

You have control over the personal information we hold about you and how we communicate with you. You may request that we modify or delete the personal data we maintain about you, subject to any legal obligations that require us to retain it.

• You can opt out of receiving commercial emails or text messages from us at any time by following the unsubscribe instructions in those messages.
• You can manage or disable cookies through your browser settings, though doing so may affect how parts of the site function.
• California residents may submit privacy rights requests as described below.

We maintain technical, administrative, and physical safeguards designed to protect the personal information we collect. However, no security measures are absolute, and we cannot guarantee that unauthorized access, disclosure, or loss of information will never occur.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal obligations, after which we delete or anonymize it.

If you are a California resident, applicable law grants you additional rights with respect to your personal information. These include the right to access the personal information we have collected about you, the right to request that we delete that information, and the right not to be discriminated against for exercising your privacy rights. To exercise any of these rights, please contact us using the details below.

We may update this policy from time to time as our practices or the law change. The date at the top of this page reflects the latest revision. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions about this policy or would like to exercise a privacy right, you can reach our Miami headquarters at (786) 206-8899, Mon–Fri 8–5 · Sat 8:30–12:30, or contact us through our website.

For privacy requests and questions, reach our Miami headquarters at (786) 206-8899, Mon–Fri 8–5 · Sat 8:30–12:30, or through the contact page. See also our Terms and Conditions and Refunds Policy.

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